I just read an article today from TMZ about a new class action lawsuit against the popular lip balm company EOS. The photos look awful and details claim the woman experienced severe "cracking, flaking and bleeding, creating blisters and rashes which lasted 10 days."
YIKES!
My Thoughts: REALLY!? I know, I know, it is often said that common sense isn't so common these days. So, I shouldn't really be so surprised by this type of lawsuit. While I'm not a fan of EOS (past their adorably enticing packaging, of course) because I had issues with it actually making my lips feel more chapped than before I applied it, this looks like a much more serious reaction. The customer may have had severely chapped or wind burned lips to begin with or she may have had a massive allergic reaction. Though it is definitely a hard way to find out that your body doesn't like the product, is a lawsuit really necessary?
On the concept of common sense, there are no products on the market that are great for everyone. Some people are allergic to certain ingredients but will not know it until they come in contact them and are able to create a pattern of reactions among multiple products with the same ingredients. Allergies, intolerance and circumstances can play a huge role in how your body reacts to things. I have a friend who gets horrible, painful breakouts when she uses anything containing coconut. While she knows now, it took many painful trial and error situations and lots of elimination to figure out what she was allergic to. Should she sue for damages? NO, of course not!
While the company may be sympathetic and willing to refund the money spent, even send you coupons or different products to try, it is impossible for them to appeal to every individual. That's where personal responsibility comes in. If your body reacts to a product unfavorably, STOP USING IT, maybe even ask for a refund! This is called common sense. But a lawsuit? Now we're tapping into an entirely different and much bigger issues like sue-happy and entitled people looking to become rich without working for it. We're just not going to go there today.
That leads me to say this, Every person is different and our bodies all react differently to things. While I may be over the mood ecstatic about products I review, that does not mean you will necessarily love them, too. Always make sure you are doing your own homework reading ingredients label. If you have an unfortunate reaction to a product, stop using it, document notes on the ingredients, and keep track for future reference. These step can help you pinpoint ingredients you may be allergic to and save you pain and discomfort in the future.
Talk to me. I'd love to know what you all think of this. Should this even be a legit lawsuit? Have you had any similar experiences? What did you do?
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